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Receiver iCloud#

If you want to collect emails from an iCloud mailbox to transform them into GLPI tickets, here are the instructions.

  • iCloud account

    • Your iCloud account must have an email address in the icloud.com domain. The Apple ID cannot be used, only the email address.
    • Your iCloud account password will not work. You must generate an application password in the security settings of your iCloud account. To do this, Apple provides documentation here .
    • Apple provides IMAP connection settings here .

  • GLPI

    • Configure the collector with the IMAP connection settings provided by Apple.
    • Remember to enter the application password and not the account password.

Find the generic configuration of a collector here .